Shipping Terms
Welcome to our website! The following shipping terms apply to all orders placed through our platform. Please read these terms carefully before placing your order to ensure you understand our shipping and delivery policies.
1. Shipping Area
We currently only provide delivery services to addresses within the United Kingdom. Please ensure your shipping address is valid and complete to ensure successful delivery.
2. Processing Time
All orders will be processed within 2 business days of payment confirmation. Processing time may vary depending on stock availability, and we will notify you of your order status via email.
3. Delivery Methods
We partner with the following logistics and delivery companies to provide reliable delivery services:
DPD: Provides fast and reliable delivery, usually within 2 business days.
Royal Mail: Suitable for small items, usually takes 5 business days.
Hermes/Evri: Provides an economical delivery option, usually within 3 business days.
4. Shipping Costs
Shipping costs are calculated based on the weight of the order and the delivery address and will be clearly displayed at checkout.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can track the status of your package in real-time on the logistics company’s website.
6. Delivery Time
Delivery times may be delayed due to unforeseen factors such as weather, traffic, and holidays. We are not responsible for delays caused by these factors, but we will do our best to ensure your order is delivered as soon as possible.
7. Delivery Confirmation
Please carefully inspect the package upon receipt. If you find any damage to the package or missing items, please contact us within 48 hours and provide relevant evidence so that we can process your claim.
8. Contact Us
If you have any questions about the shipping terms or your order status, please contact us via:
Email: routeunityon@freshguardglass.com
Thank you for choosing our website for your shopping needs. We look forward to providing you with high-quality products and services!
